Shipping policy

Where we ship

We currently ship within the United States only, including Alaska, Hawaii and US territories. We are not shipping internationally yet.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed after 12pm ET, or on a weekend or holiday, begin processing the next business day.

Delivery time

Once dispatched, standard delivery typically takes 3–7 business days depending on your address. Expedited options, where offered, are shown at checkout with their own estimates.

Delivery estimates are estimates, not guarantees. Carrier delays, severe weather and peak periods can extend them, and those delays are outside our control.

Shipping costs

Shipping is calculated at checkout based on your address and the delivery speed you choose. The exact cost is shown before you pay — you'll never be charged a shipping amount you haven't seen.

Tracking

You'll receive a confirmation email with tracking as soon as your label is created. Tracking can take up to 24 hours to show movement. If it hasn't updated after 3 business days, email support@tryryne.com with your order number.

Incorrect addresses

Please double-check your shipping address at checkout. Orders returned to us because of an incorrect or incomplete address can be reshipped once you cover the return postage, or refunded minus original shipping.

Lost or stolen packages

If tracking shows delivered but you don't have your order, check with your household and neighbours first, then email us within 7 days of the delivery date. We'll open a carrier investigation and make it right.

Questions

Ryne 30 N Gould St Ste R, Sheridan, WY 82801, USA support@tryryne.com